Overview

As part of our ongoing efforts to improve the platform, we’re officially retiring the old version of our app interface and moving fully to the new, updated interface, which has been the default experience for all new users since 2023.

The legacy version, including tools like the Analytics section in our previous reporting suite, is being gradually phased out and is no longer supported. We now offer modern, flexible reporting through our new Destinations feature and ready-to-use dashboards in Power BI and Looker Studio.

Key Dates

• January 2023: New app interface introduced as the default for new users.
• September 2025: The old app interface is not longer maintained; issues are not supported.
• End-October 2025: All customers will be automatically migrated.

Throughout this period, you will also receive email updates and reminders so you’ll always know what’s happening and when.

How to Migrate Early (On-Demand)

You don’t have to wait until the deadline. You can migrate to the new interface today.

How to Know Which Interface Version You’re Using

Not sure if you’re using the old or the new version of the app interface? Here's how you can tell:

Option 1: Look at the Navigation Menu

• New Interface: Left-hand menu is divided into two sections: ANALYZE and SETUP
  • 📷New Interface Navigation
• Old Interface: Left-hand menu contains icons that display sections on hover, including ‘Analytics’
  • 📷 Old Interface Navigation

Option 2: Check the Reporting Section

• New Interface: You’ll see the list of Dashboard Templates options available under Dashboard Templates
  • 📷 New Reporting Options